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Privacy Policy – LOOPos Inc.

Introduction

At LOOPos Inc. (“LOOPos,” “we,” “our,” or “us”), protecting your privacy is a priority. This Privacy Policy explains how we handle your personal information when you use our website (https://loopos.ca) and our point-of-sale systems, software, and related services (collectively, the “Services”). By using our Website or Services, you agree to this Policy.

1. Information We Collect

  • Personal information you provide: name, email, phone, business details, billing and payment information, account credentials, and any data submitted via forms, support requests, or sign-ups.
  • Information collected automatically: IP address, device identifiers, browser and OS details, language, pages viewed, referring URL, timestamps, and general usage analytics.

2. How We Use Information

We use information to deliver and manage the Services; process payments; provide support; send service notices, receipts, and security alerts; personalize your experience; prevent fraud and abuse; and comply with legal obligations. Marketing emails are sent only with consent—you may unsubscribe at any time.

3. Sharing Your Information

We do not sell your personal information. We may share data:

  • With service providers (hosting, payments, support) under confidentiality obligations.
  • With affiliates and business partners as needed to provide the Services.
  • With authorities when required by law.
  • With a successor entity in the event of a merger, acquisition, or asset transfer.

4. Data Retention

We keep personal information only as long as needed to provide Services, meet legal/tax requirements, and resolve disputes. When retention is no longer required, we securely delete or de-identify data.

5. Cookies & Tracking

Our Website uses cookies and similar technologies to remember preferences, measure performance, enhance security, and support analytics/advertising. You can disable cookies in your browser, but some features may not function properly.

6. Children’s Privacy

Our Services are not directed to children under 13 (or under 16 in the EU). We do not knowingly collect personal data from minors. If you believe a child has provided data to us, contact us to request deletion.

7. Data Security

We implement industry-standard safeguards (encryption in transit where applicable, access controls, secure hosting). However, no system is 100% secure, and transmissions over the Internet carry inherent risks.

8. Your Privacy Rights (GDPR/CCPA/PIPEDA)

  • GDPR (EU/UK): access, rectify, erase, restrict/object to processing, data portability, withdraw consent.
  • CCPA (California): right to know, delete, and non-discrimination. You may also opt out of the “sale” of data (we do not sell personal data).
  • PIPEDA (Canada): access and correction rights; ability to withdraw consent subject to legal/contractual limits.

To exercise any rights, email [email protected].

9. Data Breach

If a breach affecting personal information occurs, we will notify affected individuals and regulators as required by law, and outline steps taken to mitigate harm.

10. Changes to This Policy

We may update this Policy to reflect changes in law, technology, or our practices. The “Last Updated” date will indicate the latest version. Continued use of the Services constitutes acceptance of changes.

11. Contact Us

LOOPos Inc.
Email: [email protected]
Address: 781 Coopers Drive SW, Airdrie, Alberta, Canada

Last Updated: September 10, 2025